Intended for:
For future and new managers, for a more efficient management process of the organization, as well as for achieving the goals of the institution and structural units.
Challenge:
The manager's job is to direct the development of the organization, which for both the manager and the team means moving towards new goals and challenges.
This is a time of change, with a pronounced uncertainty of the situation, in which it is not possible for the manager to answer all the questions of the employee. However, at the same time, the manager himself must set an example and ensure the continuity of work processes.
How to promote team and organizational development in uncertain working conditions?
The solution to this challenge comes from more nuanced questions. What are the roles and responsibilities of a manager? What are the leadership styles and how to choose the most suitable one? How can a manager direct an employee? How to delegate more effectively? How to provide feedback? What kind of group is and what is not called a team?
Answers to these questions at the Elitas Kazaines seminar "ABC of a Successful Manager".
Benefits of the course:
-
Understanding the importance and role of the manager in everyday life and at work;
-
Revelation of the main difference between a doer, manager and leader;
-
Clarity about what expectations are, what motivation is;
-
Understanding why the collective is not a team;
-
Determination of personal driver profile;
-
The secret of employee motivation.
Course format:
-
Interactive seminar with active involvement of all participants.
-
Theory, practice, feedback, insights.
Elita Kazaine
-
MSc. RISEBA.
-
Professional business coach, certified Emotional Intelligence practitioner.
-
Lecturer at the "Turība" university, guest lecturer at the "School of State Administration".
-
Additional qualifications: Genos EI Practitioner, Professional Trainer. Methods of Business Training (ICTB); The Artistry of Leadership (CCE approved by ICF); Team Coaching (Erickson College); Methods from the Adizes Methodology For Managing Accelerated Change; Professional Coach (Erickson College International).
-
Training conducted by: Baltic Sotheby's International Realty, Augstsprieguma tīkls, Jūrmala City Council, Privatization Agency, Prison Administration, State Revenue Service, State Social Insurance Agency, Ferratum Bank, Kvadra Pak, Jensen Metal, C.T.Co, Citrus Solutions, CFLA, VARAM, etc.
Program:
3 Online Learning Sessions | 9 academic hours
Session I
MANAGER ROLES
3 academic hours
TRAINING CONTENT
Driver's position
-
What are and are not the duties of a manager?
The role of the manager
-
What are expectations?
-
How does motivation drive loyalty?
Manager's Challenge
-
The right person in the right place
-
Collaborative role models
-
Communication process
EXERCISES
Exercise:
Manager Task Matrix
Diagnosis of motivation
Exercise:
Personality profile
Session II
A TEAM
MANAGER SKILLS
3academic hours
TRAINING CONTENT
Teamwork and the rules of the game
-
A friendly bunch or an efficient team?
-
Stages of team development
Management models
-
Management styles. Which style for whom, when, why?
-
Power positions. Leadership as influence
Managerial skills
-
Principles of task communication
-
Task performance criteria
EXERCISES
Homework:
Command Stage Diagnostics
Team Role Allocation Matrix
Exercise:
SMART
Clarity scale
Session IIIII
MANAGER SKILLS
3academic hours
TRAINING CONTENT
Management as the art of delegating
-
Delegation is an important managerial skill
-
Enumerables of meaningful delegation
-
Manager, doer or executor?
Management as communication to motivate employees
-
Principles and importance of feedback
-
Everyday conversation ≠ effective negotiation
-
Healthy criticism
EXERCISES
Exercise:
6 steps of delegation
Reviews:
